Privacy Policy

PT Propertech International Partner establishes this Privacy Policy as a commitment to assist users in protecting data and information. This Privacy Policy governs how we manage and/or use the data and information that we collect and/or you provide.

Please read this Privacy Policy carefully so that you can understand our approach and how we manage and/or use your data and information, including any data and information you provide through our website. If you provide any data and information through platforms other than our website, you consent to us uploading that data and information to our website. By accessing our website, you accept and agree to the terms set forth in this Privacy Policy.

COLLECTION OF DATA AND INFORMATION

We may collect data and information about you through:

1. Voluntarily provided by you or by anyone authorized by you
2. Using technology to record each of your visits to our website
3. Third parties who have entered into confidentiality agreements with us, including but not limited to credit rating agencies; and
4. Sources available to the public.

The data and information we collect are as follows:

1. Your identity data including first name, last name, name or similar identifier, title, and date of birth.
2. Data about family members, shareholders, and guarantors.
3. Contact data including address based on identity card (KTP), domicile address, work address, email address, and telephone number.
4. Financial data including bank account, financial statements, your business information, and other necessary data.
5. Access data including your username, login, and account password details on our website.
6. Data obtained from other third-party services (including, but not limited to, Google Ads, Facebook Ads, Google Analytics, Bukalapak, Tokopedia, Shopee, Lazada, Blibli, Tik Tok Shop, and other accounts that may be required from time to time, hereinafter referred to as “Third-Party Services”).
7. Transaction data including details of payments to and from you.
8. Technical data including internet protocol (IP) address, login data, browser type and version, settings and time zone location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
9. Usage data including information about how you use our website.
10. Marketing and communication data including your preferences in receiving marketing from us and our third parties as well as your communication preferences.
11. Profile project data that you submit to us for our initial analysis before our team contacts you directly.
12. Other data needed by us which contain ideas and signs containing values, meanings, and messages, whether data, facts, or explanations that we collect or you provide.

USE OF PERSONAL INFORMATION

We manage and use your data and information for the following purposes:

1. Storing and creating storage backups (in case of disaster recovery).
2. Verification and identification as part of our internal risk management requirements.
3. Analysis for updates, maintenance, and improvement of our website and/or products.
4. Improving and developing our website and/or products.
5. Personalizing our website and/or products and making recommendations for marketing purposes.
6. Generating statistical data and research for internal needs and our archive requirements.
7. Using it only for other purposes permitted by applicable laws and regulations.
8. Carrying out all operational obligations, such as supervising and analyzing the Services and performing audit functions.
9. Corresponding with Users via email, SMS, mail, telephone calls, or field visits.
10. Identifying, detecting, and preventing fraud, money laundering, terrorism, and other criminal activities.

We cannot modify, add, or reduce personal data and information that we obtain from Third-Party Services to which you have previously granted us access. This personal data and information are only used for our internal analysis and are not disclosed to any third party, except as otherwise provided in this Privacy Policy.

DISCLOSURE OF DATA AND INFORMATION

We may disclose data and information to third parties as follows:

1. Our affiliate companies, consisting of parent companies, subsidiaries, joint ventures, and other entities, whether controlled directly or indirectly by us.
2. Companies, organizations, or parties specifically designated by us to assist in conducting our business, including but not limited to IT management providers, consultants, and advisors.
3. Companies to whom we sell or transfer our business along with our rights or obligations, or enter into negotiations to merge, acquire, restructure, and transfer assets. If and when such transfer or negotiation occurs, the recipient of the transfer may use your data and information in the same manner as us.
4. Government agencies or related institutions regulated by applicable laws and regulations to which we are required to provide information periodically for compliance purposes with the laws and regulations of the Republic of Indonesia.
5. Parties whom we deem appropriate in our discretion for the development or expansion of our website and/or products through means regulated and permitted by the laws and regulations of the Republic of Indonesia.

DATA AND INFORMATION STORAGE

To safeguard all data and information you provide to us, we use electronic systems and servers with adequate security levels. All your access data on our services including usernames, logins, and password details as well as your access data with Third-Party Services including but not limited to account tokens and credential identities will be encrypted by us. By submitting your data and information to our services, you agree to the transfer, storage, and processing that occurs on our services. We will take reasonable steps necessary to ensure that your data and information are treated securely and in accordance with this Privacy Policy and applicable laws and regulations.

YOUR RIGHTS

In certain circumstances, you have rights based on applicable laws and regulations concerning your data and information. You have the right to:

1. Complete, update, and/or correct any errors and/or inaccuracies in the data and information you provide. We will verify the latest data and information you provide.
2. Enable you to request us to terminate processing, delete, and/or destroy data and information based on the nature of the request you make with the understanding and acknowledgment that your request to terminate processing, delete, and/or destroy such data and information may be exempted for certain interests based on applicable laws and regulations. Requests to terminate processing, delete, and/or destroy data and information may result in the termination of your account or contractual relationship and transactions with us, with all rights and obligations to be fulfilled. After receiving notice to terminate processing, delete, and/or destroy your data and information, we will inform you of the possible consequences of such withdrawal, so you can decide whether you still want to terminate processing, delete, and/or destroy the data and information you have provided.
3. Enable you to withdraw consent for processing data and information that has been given to us, based on the nature of the request you make with the understanding and acknowledgment that such request may be exempted for certain interests based on applicable laws and regulations. Withdrawal of consent may result in the termination of your account or contractual relationship and transactions with us with all rights and obligations to be fulfilled. After we receive notice to withdraw consent for processing your data and information, we will inform you of the possible consequences of such withdrawal, so you can decide whether you still want to withdraw the consent you have given.
4. Implementation of your rights as referred to in Points  2 and 3 are submitted through a recorded request electronically submitted to us via email at info@propertech.co.id. We will follow up and evaluate the requests you submit.

INDEMNIFICATION

We commit not to trade or sell data and/or information to any party. We strive to the best of our ability and reasonably ensure that each of our employees is not involved in trading or selling data and/or information to anyone. We are not responsible for any losses you may incur in any form, including the risk of losses caused or related to such data and information, including if there is a failure to protect confidentiality, disclosure, access, acquisition, processing, storage, use, transfer, including disputes, investigations, audits, law enforcement, and any investigative process, which is not proven to be caused or involving us or our employees, representatives, agents, other affiliates (Loss).

In the event of a breach of confidentiality or failure to protect data, information, or Loss by a third party appointed as a data and/or information custodian, you cannot claim, demand compensation, or request any benefits from us (or our employees, agents, representatives, affiliates, or related parties). However, we will reasonably attempt to inform you of the breach of confidentiality when we become aware of it from the third party.

Furthermore, we (including our employees, subsidiaries, affiliates, or representatives) will not respond to claims, demands, requests, statements, and/or provide any indemnity arising from and/or related to the Loss you submit. Especially if without including a specific and accountable basis and/or calculation for the actual and direct losses you have experienced, along with concrete evidence acceptable by the relevant judicial institution regarding our errors or omissions based on, among others, Article 164 of Het Herziene Indonesisch Reglement, Article 1865, Article 1866 of the Indonesian Civil Code, and Article 5 paragraph 1 of Law Number 11 of 2008 as amended by Law Number 19 of 2016 concerning Information and Electronic Transactions.

COOKIE POLICY

Cookies are small digital files that we store on your web browser or computer hard drive when you access our website. We use these cookies to store your account data on our website, and we also use Google Analytics, where the data obtained from the use of this feature includes users’ IP addresses, types of user devices, and others. This data is used by us for website development, our content, and advertising. You can choose not to be accessed by this feature by downloading the Google Analytics Opt-Out Add-on to your web browser.

ACKNOWLEDGMENT AND CONSENT

By agreeing to the Privacy Policy, you acknowledge that you have read, understood, and agreed to this Privacy Policy and all its provisions. Specifically, you agree and consent to us collecting, using, sharing, disclosing, storing, transferring, or processing your data and information in accordance with this Privacy Policy.

In the event that you provide data and information related to other individuals (for example, data and information related to other parties) to us, then you declare and warrant that you have obtained consent from those individuals, and hereby agree on behalf of those individuals for the collection, use, disclosure, and processing of their data and information by us and release us from the risk of legal claims from such provisions.

CHANGES IN OUR PRIVACY POLICY

We may revise this Privacy Policy from time to time at our own discretion. If there are material changes to this Privacy Policy, you will be deemed to have accepted the updated Privacy Policy if you continue to use our website after the new Privacy Policy takes effect.

HOW TO CONTACT US

If you have any questions about this Privacy Policy or to exercise your rights as detailed in this Privacy Policy, please contact us through Propertech Contact.

Last updated: March 5, 2024